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Whether you have a question, need assistance, or just want to share your thoughts, don’t hesitate to reach out using our Contact Us form.

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Email:segway@barrus.co.uk

Location:Glen Way
Launton Rd
Bicester
OX26 4UR

Our FAQs

What is the difference and priority between Manually mowing and Scheduled mowing?

There are three ways to start mowing:

1. In the app, click Mow Now.

2. On the mower, press MOW and then OK to start mowing.

3. The mower starts automatically according to the mowing schedule. The first two are called manually mowing, and the last one is dubbed scheduled mowing.

When you start a manually mowing task, the mower will work until 100% progress is reached.

When you set up a schedule, the mower will only work during the scheduled hours. When it reaches 100% progress, the mower will start again from scratch if the “mowing cycle” switch is on.

If you have a schedule, and then you start a manually mowing task, the mower will ignore the schedule and mow the entire lawn until 100% progress is reached.

Can I place a garage/shelter for Navimow-i?

Yes. It’s recommended to purchase our official Navimow-i garage to acquire shelter and extra protection for Navimow-i robotic lawnmower.

If you prefer DIY or third party garage/shelter, please ensure the material is metal-free to avoid GNSS signal interference. Plastic is preferred when building the DIY garage/shelter.

What kind of boundary types can I create for the Navimow-i?

Currently, you can set 2 kinds of boundaries for the mower, which are standard mode and ride-on mode. When creating the map, you can choose one of them as the type of the boundary.

The Standard Boundary is the default option. This type of boundary allows the mower to stay within the defined boundary while mowing. The VisionFence is used to detect grass and non-grass objects, helping the mower to navigate without bumping into obstacles.

If the edges of your lawn are on a relatively flat area, you can choose the Ride-on Boundary to let the mower mow right up to places where grass meets non-grass areas. This way, the mower will straddle the boundary when working to make precise cuts near the edges.

NOTE:

1. Ensure the gap between grass and non-grass areas is less than 1 cm.

2. Keep barriers or objects at least 20 cm away from the Ride-on Boundary.

What is the minimum height and width requirements for the mower to cross through a passage, the fences or small gates?

The height should not be less than 40cm; the width should not be less than 100cm.

Which Mower Is Right For Me?

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