Skip to content
Customer Care & Technical Support

Contact Us

Have a query regarding wire-free mowers, local stockist availability, or technical support? Choose from our quick support routes or send our central team a direct message.

Fast-Track Support Channels

Local Demos & Sales

Find a Certified Stockist

For live showroom demonstrations, local machine pricing, and on-site garden mapping assessments, connect directly with your local dealer.

Locate Stockist Map
Self-Service Help

Technical Knowledge Base

Access error code guides, app pairing walkthroughs, firmware updates, and troubleshooting manuals via the official Help Centre.

Open Knowledge Base
Trade & Distribution

Commercial & Dealer Links

Are you an existing trade customer or looking to join the UK distribution group? Access trade portals and dealer technical links.

Access Trade Portal

Opens MyOutdoor247 technical portal in a new tab.

Direct Communication

Send Us a Message

Please complete the form below. For Returns or Warranty Issues, please include your machine serial number, if available.

Head Office & Operations

Customer Care Schedule

Operating Hours

Our central distribution team handles online enquiries during standard UK working hours:

  • Monday – Friday: 08:45 – 17:00
  • Saturday – Sunday: Closed
  • Bank Holidays: Closed

Typical response time for direct form submissions is within 24 working hours.

Specialist Network

Authorised Distribution Backup

Segway Navimow systems are distributed across the UK via our network of certified specialist showrooms and workshop hubs.

For local warranty assessments, live machine demonstrations, or spare parts collection, please contact your nearest authorised dealer directly.

Find Local Dealer Showroom →
Secure Local Specialist Backup

Ready to Connect with an Expert?

Locate your nearest authorised UK dealer showroom map instantly to explore the smart wire-free model lineup live.

Back To Top